FAQs

Everything you need to know before your first appointment.
Do you have parking?

Yes, we have free onsite parking. 

Yes, we’re approved by Major Health insurance providers, such as Bupa, AXA, Aviva, WPA, Simply Health and Vitality health.

Physiotherapy addresses musculoskeletal issues like back pain, neck pain, shoulder injuries, osteoarthritis, sports injuries, and post-surgical recovery, as well as neurological conditions and balance disorders.

In most cases, no referral is needed to see a physiotherapist, but some insurance plans may require one for coverage.

The initial session includes a thorough assessment of your condition, medical history, and goals, followed by a personalised treatment plan, which may involve exercises or manual therapy.

Sessions typically last 30–45 minutes.

The number varies based on your condition’s severity and response to treatment, often ranging from a few sessions to several weeks.

Some discomfort may occur, especially with manual therapy or exercises, but therapists aim to minimise pain and adjust treatments to your comfort level.

Wear comfortable, loose-fitting clothing that allows easy movement and access to the affected area.

Coverage depends on your insurance plan. Check with your provider to confirm eligibility and any required documentation.

Yes, physiotherapy strengthens muscles, improves posture, and teaches proper movement techniques to reduce injury risk.

Ensure they are licensed, registered with a professional body like the Health care professions council (HCPC) and the Chartered society of physiotherapy, and have experience treating your specific condition. All of our clinicians are registered with both entities.